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Gary

Someone mentioned earlier about going with Virgin Media. I WOULD NOT recommend this as I work in IT and sometimes help people with their broadband lines and Virgin have been nothing but a problem. One case I am dealing with has been going on for 9 months, have spent about 150 hours on the phone, wrote to them to complain and tried to get written confirmation of the problems. They have not even responded so am taking the case to the Communications & Internet Service Adujdication Scheme (CISAS)to see if they can resolve this issue as a middleman. The speed I am getting in that one case with an 8mb line is between 60 - 250 kbps, then was advised to downgrade to a 2mb line to give more of a constant rate and no change. I must admit hardly any ISP is a good ISP now days as they have to offer a cheap service and support it using cheap labour, but they seem to be making their money on support calls, I think the cost to customers phoning their ISP was about 32 million last year for ISP technical\customer queries. But just to say DO NOT go with virgin, you will be ok if you have no issues but if you do have problems then good luck on getting them resolved

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