Reply to comment

Claire

Hi,

I've had Home Hub for around a year now and not once have I got my wireless connection working properly. With numerous calls to India, with technical staff who neither speak English or Techie from what I can see. After routing around inside my laptop remotely 3 or 4 times they managed to bring up some permanent error mesages in my laptop and give me 3 seconds of wireless connection before hanging up. So I've been using the ethernet cable ever since, which is looking a bit worse for wear now after been jossled around on a laptop so much. I was informed by 'BT Tech' that my wireless card wasn't good enough. A card in a brand new laptop that can easily pick up my 4 of my neighbours wireless connections - maybe I should just pay them for internet access?

I've also recently purchased a new pc, which unfortunately has windows vista on it. The BT installation disk freezes on the main installation and never recovers.

For those who just want the broadband in their pc however it is possible to install it into windows vista. You run the installation disk twice with the ethernet and usb cable plugged in to both pc and home hub. It will crash both times, but your internet will also be working by the second time. Just open a browser and tap in a website URL and it should appear. You won't have access to BT Hub Manager or Soft Phone, but you're internet will work as long as the ethernet cable stays in the pc.

It's no good for me as I need that cable for my laptop, but it might help those with only 2 pc's in the house, as there are 2 ethernet ports you can use the hub and vista. It'll be installed badly, but will access the net at least. I've installed it working on 2 Vista pc's ..but everytime I unplug the second pc for my laptop to have internet, the internet in the pc dies.

So overall it seems you can't access the internet with windows vista and a usb, or with wireless on the BT Home Hub.

Reply

q
u
a
2
Enter the code without spaces and pay attention to upper/lower case.